In accordance with regulations regarding the protection of personal data and privacy, including Regulation (EU) 2016/679 general data protection (GDPR) which entered into force on May 25, 2018, Faber invites you to consult this Personal data and cookies charter in order to be fully aware of the extent of the processing of personal data carried out and the methods for exercising your rights.
In particular, the collection of personal data from its prospects and customers is limited to what is strictly necessary, in accordance with the principle of data minimization, and indicates the purposes pursued by the collection of this data, if providing this data is optional. or mandatory (marked by an asterisk (*) in the forms) to manage requests and who will be able to read them.
In the event of modification hereof, Faber undertakes not to lower the level of confidentiality substantially without prior information of the persons concerned.
For any questions or complaints, do not hesitate to contact us by writing to us by email info-france@faber.fr or by telephone 03 24 27 03 29
ARTICLE 1. DEFINITIONS
Personal data – Personal data: any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”); is deemed to be an “identifiable natural person” a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more specific elements specific to their physical, physiological, genetic, psychological, economic, cultural or social identity.
Processing: any operation or set of operations, whether or not carried out using automated processes and applied to personal data or sets of data, such as collection, recording, organization, structuring, conservation, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of making available, reconciliation or interconnection, limitation, erasure or destruction
File: Any structured set of personal data accessible according to determined criteria, whether this set is centralized, decentralized or distributed functionally or geographically
Data controller: The natural or legal person, public authority, service or other body which, alone or jointly with others, determines the purposes and means of the processing; where the purposes and means of such processing are determined by Union law or the law of a Member State, the controller may be designated or the specific criteria applicable to its designation may be provided for by the law of the Union or by the law of a Member State.
On faber.fr, the data controller and DPO is the service company COVATEAM (Ms. Sophie MOREL)
Adress : Rue Henri Dunant, Zone Industrielle, 08140 Bazeilles
Telephone: 03 24 27 03 29
Email address: info-france@faber.fr
Processor: The natural or legal person, public authority, service or other body which processes personal data on behalf of the controller.
Recipient: The natural or legal person, public authority, service or any other body which receives communication of personal data, whether or not a third party. However, public authorities which may receive communication of personal data in the context of a particular fact-finding mission in accordance with Union law or the law of a Member State are not considered to be recipients; the processing of these data by the public authorities in question complies with the applicable data protection rules depending on the purposes of the processing.
Third party: A natural or legal person, public authority, service or body other than the data subject, the data controller, the processor and the persons who, placed under the direct authority of the data controller or subcontractor -processor, are authorized to process personal data.
Consent of the data subject: Any free, specific, informed and unambiguous manifestation of will by which the data subject accepts, by a declaration or by a clear positive act, that personal data concerning him or her are subject to a treatment.
Personal data breach: a security breach resulting, accidentally or unlawfully, in the destruction, loss, alteration, unauthorized disclosure of personal data transmitted, stored or otherwise processed, or unauthorized access to such data.
Supervisory Authority: An independent public authority which is established by a Member State under Article 51 of the GDPR. In this case, it is the National Commission for Information Technology and Liberties (CNIL: https://www.cnil.fr/).
ARTICLE 2. LEGAL INFORMATION RELATING TO THE PROCESSING OF USER DATA
The processing is administered in accordance with the provisions of Law No. 78-17 of January 6, 1978 and EU Regulation 2016/679 of April 27, 2016 (GDPR) and other legal provisions in force (hereinafter the “Regulations in force” ).
Data collected
We collect and process, in a computerized manner, data from Users on faber.fr who may be potential buyers, sellers wishing to open a store, or both at the same time. It’s about :
Information that the User provides by completing the forms relating to the creation of his account and/or relating to his orders and/or relating to his identification, or by communicating with faber.fr (by any means of communication or communication in online, or by responding to questionnaires or satisfaction surveys);
Information relating to the contractual and commercial relationship between the User and faber.fr (in particular details of the products and services ordered by the User);
Banking information (bank details, card numbers) and transactional information of the User
Data collected using cookies and similar technologies used on faber.fr (notably IP addresses) and in electronic messages allowing the User to be recognized, their preferences to be remembered and, where applicable, to present them with content likely to ‘to interest.
At the time of registration, you accept our General Conditions of Use (CGU) which provide for the collection of this data allowing the direct or indirect identification of a natural person, and which are personal data.
Purposes of processing
Identification of people using faber.fr to benefit from the site’s services and access the services;
Ensure the management of the account of the person concerned or the legal entity that the person concerned represents, and the execution of payment transactions made at their request;
Customer relationship management ;
Handling questions and possible complaints from Users;
Compliance with the terms of online access to accounts (and management of any authentication procedures);
Prospecting and/or sending information.
Legal bases for processing
The processing is necessary for the execution of the contractual relationship that you wish to establish with us using faber.fr, since the personal data that we collect and process are necessary for the performance of the services and/or services for which you are registering;
The processing is also necessary to protect our legitimate interests by allowing us to retain proof of transactions carried out via faber.fr and/or, where applicable, proceed with recovery;
The processing is based on your consent when you wish to order and/or use documents and/or services and/or services via faber.fr;
ARTICLE 3. COOKIES
A cookie is a small text file placed on your terminal (for example a computer, a tablet, or a “Smartphone”, a connected television, a video game console connected to the Internet network) when visiting a site or viewing an advertisement.
It contains several pieces of data: the name of the server that posted it, an identifier in the form of a unique number, possibly an expiration date. Cookies have different functionalities. Their purpose is to record the language settings of a site, to collect information relating to your browsing on the sites and to provide you with personalized services.
Only the issuer of a cookie is likely to read, record or modify the information contained therein.
Who issues cookies?
Our cookies:
Different types of cookies are used on our site. They have different purposes described below, subject to your choice (Refer to Accept / Refuse cookies).
Functional/functionality cookies
These cookies are not essential for browsing our site but allow it to optimize its operation and give you access to specific features. They allow us:
to personalize your experience on our site (for example remember the last pages viewed)
to memorize information relating to a form that you have completed on our site (registration or access to your account) or to offers, services or information that you have chosen on our site (subscribed service, etc.);
d’adapter la présentation de notre site aux préférences d’affichage de votre terminal (résolution d’affichage, système d’exploitation utilisé, etc) lors de vos visites sur notre site.
Third-party cookies:
Cookies may be placed by third-party companies on our site. They have different purposes described below, subject to your choice (Refer to Accept / Refuse cookies).
Analytical cookies / audience measurement
In order to have information on how Internet users visit and interact with our site and track our conversions, we use software such as Matomo, Google Analytics (from Google Inc), Google Adwords (Google Inc), WebMecanik (WebMecanik). These software, on our behalf, will set cookies, collect information which they will then store on their servers at their convenience.
These cookies generally expire between 15 and 30 days.
In combination with other services offered by these companies, especially in cases where we have collected personal information such as your name, email, company name, we are able to link all this information together and thus provide you with better information. These companies expressly undertake not to disclose your information to a third party without your express consent, unless legally required to do so.
We also ensure that partner companies process the information collected on our site in accordance with our instructions, in compliance with the “Informatique et Libertés” law of January 6, 1978 as amended and undertake to implement appropriate security measures. and protection of data confidentiality.
Finally, these companies undertake not to consolidate this information with their services that you could use directly yourself or via other companies that use their services.
https://www.cnil.fr/fr/comprendre-vos-droits
Accept or refuse cookies: what are the steps?
Setting up your web browser
You can choose to deactivate these cookies at any time. Your browser can also be configured to notify you of cookies that are placed on your computer and ask you whether or not to accept them. You can accept or refuse cookies on a case-by-case basis or refuse them once and for all.
We remind you that the settings may modify your conditions of access to our services requiring the use of cookies.
If your browser is configured to refuse all cookies, you will not be able to take advantage of essential functions of our site, such as receiving personalized recommendations. In order to manage cookies as closely as possible to your expectations, we invite you to configure your browser taking into account the purpose of cookies as mentioned above.
The configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your cookie preferences. You can refer to the publisher page of your browser to find out the settings relating to cookie management.
Depending on the browser, several options are available such as deleting existing cookies, blocking certain cookies, deleting cookies when closing your browser or generally refusing to allow the site to track you. You can also apply exceptions to a general rule for a given site.
The corresponding pages are as follows:
Edge
Internet Explorer (menu at the top right to select the version)
Chrome
Firefox
Safari (Mac)
Opera
If your browser (or your browser version) is not listed, you can go directly to the publisher’s website for more in-depth information.
Declare yourself on third-party platform sites
You can manage the use and operation of your third-party cookies by going to the third party’s platforms directly to refuse them. To deactivate Google Analytics cookies click here.
Configuration on an opposition platform
You can manage your cookies by going to cookie management platforms offered by advertising professionals.
You can connect to the site www.youronlinechoices.eu offered by digital advertising professionals grouped within the European association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France.
You will be able to know the companies registered on this platform. They offer you the possibility of refusing or accepting the cookies they use to adapt the advertisements likely to be displayed on your terminal to your browsing information:
http://www.youronlinechoices.com/fr/controler-ses-cookies
This European platform is shared by hundreds of Internet advertising professionals. It constitutes a centralized interface and allows you to express your refusal or acceptance of cookies that may be used in order to adapt the advertisements that may be displayed there to the navigation of your terminal. Please note that this procedure will not prevent the display of advertisements on the websites you visit. It will only block technologies that allow advertising to be tailored to your interests.
ARTICLE 4. RIGHTS OF PERSONS CONCERNED AND TERMS OF EXERCISE
Under the conditions defined by the applicable regulations (GDPR, amended Data Protection Act) individuals have a right of access to data concerning them, rectification or erasure, query, limitation of the processing of their data. data, portability, erasure.
The persons concerned by the processing carried out also have the right to object at any time, for reasons relating to their particular situation, to the processing of personal data having as its legal basis our legitimate interest, as well as a right to object to commercial prospecting. They may also, at any time, withdraw their consent to the processing, without affecting the lawfulness of the processing based on the consent given before its withdrawal.
The persons concerned also have the right to define general and specific directives defining the manner in which they intend the rights mentioned above to be exercised, after their death. Finally, they have the right to lodge a complaint with the CNIL.
For any request to the data controller, you will be asked to provide proof of identity, and to justify, if applicable, the reasons for your request. In the event of a request for access, the data controller has two months to respond.
Requests to exercise your rights should be sent electronically to this address: Info-france@faber.fr
For all purposes, it is specified that from the exercise of the right to erasure, to oppose the processing, or to withdraw consent, the proper functioning of faber.fr for the person concerned may be disrupted. For example, if these rights are exercised at the time of ordering services or services, then the said order cannot be carried out by the person concerned.
ARTICLE 5. PERIOD OF STORAGE OF PERSONAL DATA
In a logic of minimization, we only keep the data for the duration necessary for the operations for which they were collected as well as in compliance with the regulations in force.
Clients. In this regard, the data of faber.fr customers (buyers, sellers, etc.) are kept for the duration of the contractual relations increased by 3 years for the purposes of animation and prospecting, without prejudice to the conservation obligations or limitation periods.
Accounting. In terms of accounting, they are kept for 10 years from the end of the accounting year.
Non-customer prospects. We may retain personal data relating to a non-customer prospect for a period of three years from their collection or the last contact from the prospect (for example, a request for documentation or a click on a hyperlink contained in a email; however, opening an email will not be considered as contact from the prospect). At the end of this three-year period, we will be able to contact the person concerned again to find out whether they wish to continue to receive commercial solicitations. In the absence of a positive and explicit response from the person, we will delete or archive the data in accordance with the provisions in force, and in particular those provided for by the Commercial Code, the Civil Code and the Consumer Code.
Pieces of identity. Concerning identity documents transmitted in the event of exercise of the right of access or rectification, the data relating to identity documents may be kept for the period provided for in Article 9 of the Code of Criminal Procedure (i.e. one year ). If the right of opposition is exercised, this data may be archived during the limitation period provided for in Article 8 of the Code of Criminal Procedure (i.e. three years).
Bank data. In the case of payment by bank card, the card number and its validity date may be kept for the purpose of proof in the event of a possible challenge to the transaction, in intermediate archives, for a period thirteen months following the debit date. This period will be extended to fifteen months in order to take into account the possibility of using deferred debit payment cards. This data should only be used if the transaction is disputed. The data retained for this purpose is subject to security measures, as described in article 8 of this standard and in article 5 of the aforementioned deliberation no. 2013-358 of November 14, 2013. It is specified that we may keep data relating to bank cards for longer subject to obtaining the express consent of the customer who will be informed in advance of the objective pursued (for example, to facilitate the payment of regular customers). In any case, the data relating to the bank card will be deleted when the expiry date of the latter is reached.
Internet data. Finally, Internet users’ navigation and connection data collected, in particular via cookies, will be automatically deleted at least every thirteen months.
Inactivity for three years. If you have not authenticated on faber.fr o r you have not engaged in active behavior (clicking on a link) for a period of three years, you will receive an e-mail inviting you to connect as soon as possible, without your data will be deleted from our databases.
ARTICLE 6. RECIPIENTS OF PERSONAL DATA AND SUBCONTRACTING
The data processed is only intended for people whom we expressly authorize for the purposes described above, as well as for our service providers for the proper execution of the services provided on faber.fr.
We ensure that all recipients and subcontractors provide sufficient guarantees regarding the implementation of appropriate technical and organizational measures so that the processing meets the requirements of the GDPR and guarantees the protection of the rights of the data subject.
We undertake to comply with the applicable regulations relating to data transfers to foreign countries, in particular outside the European Union, in compliance with the GDPR.
We may use one or more subcontractors to carry out specific processing activities which will be subject to the conditions of this Charter. Any subcontractor will not be permitted to engage a subcontractor itself without our prior written authorization.
ARTICLE 7. COMMUNICATION OF PERSONAL DATA TO THIRD PARTIES
In general, we undertake to comply with all legal rules which could prevent, limit or regulate the dissemination of information or data.
Based on legal obligations, your personal data may also be disclosed pursuant to a law, a regulation or under a decision of a competent regulatory or judicial authority.
Communication to third parties for commercial solicitation for equivalent products and services [facultatif]
We may make certain personal data available to strategic partners working with us, for the provision of products and services or helping us market our products to customers.
We may share information with advertising partners (cookies, etc.) in order to send you promotional communications, or to show you more tailored content, including relevant advertising for products and services that may be of interest to you, and to understand how users interact with ads. By continuing to use this site, you accept this policy.